Custom Samples and Data Sheets
When it comes to custom constructions, hand samples can be created in the lab for qualification purposes prior to running any trials, as well as data sheets.
Third Party Testing
Access to third party labs at partner companies, suppliers and universities means that, when required, independent quantitative analysis can be obtained. These labs can provide test data on standard methods, as well as data on tests FLEXcon may not be able to perform in-house.
When an issue arises, FLEXcon’s TRL is dedicated to answering your product questions quickly. Call (508) 885-8214 or email support@FLEXcon.com.
Samples are retained from every order and held for 10 years, so you may not even need to send one. Over 600 samples are archived. Results for most request types are typically available within 72 hours of submitting your request, and there is never a charge if product quality is in question.
Watch this video to hear how a product issue was solved and new product delivered to the customer's dock the next day. Read more about FLEXcon's services and capabilities.
Product Component Identification
When identification of product components is needed to find a comparable alternative, FLEXcon’s TRL can help. Requests are typically turned around within 24 hours of submission.
*Underwriters Laboratories recognizes our test results as their own.