Committed to Your Success
Wendy Miner, Credit Analyst, MA
“As a Credit Analyst, I request credit applications from new customers, review them, and then establish open credit terms and credit limits as appropriate. Following specific procedures for this ensures that the customer is treated fairly while also protecting FLEXcon.
Being proactive in collecting payments really does positively impact the customer. Each one is different and can require a slightly difference approach. Some like to be called while others prefer e-mails, and it’s important to know each customer’s preferences. Being on the front line with new customers, I’m in a position to have a positive impact on their daily operations, whether it’s by working with them to establish credit or coming up with payment terms should they be experiencing difficulties.
I truly love talking with customers and getting to know them. I have been here for many years and have seen many changes, and I’ve always felt like part of a family. No one here, and none of our customers, is ever just a number.
Outside of work I love to travel, mostly in our motor home, and I love spending time with my grandson.”